ShopCarbonFiber.com product protection

6-Month Limited Warranty

Coverage you can understand

Eligible products include a six-month limited warranty against verified product or manufacturer defects, beginning on the original purchase date. This page explains what is covered, what is excluded, how claims are reviewed, and the remedies available when a claim is approved.

  • 6 months from purchase
  • Original purchaser
  • Proof of purchase required
Six-month termCoverage begins on the original date of purchase.
Evidence-based reviewClaims are evaluated using order details, photos, installation information, and other relevant evidence.
Appropriate remediesAn approved claim may result in repair, replacement, component replacement, or refund.

Warranty period and eligibility

This limited warranty applies to the original purchaser of an eligible product purchased directly from ShopCarbonFiber.com. A valid ShopCarbonFiber.com order number or other proof of purchase is required. Coverage lasts for six months from the original purchase date and is not restarted or extended by a repair or replacement unless required by applicable law.

Warranty coverage applies only to the product identified in the qualifying order. It is not transferable to a later owner or purchaser, except where applicable law requires otherwise.

What this warranty covers

This warranty covers verified product or manufacturer defects arising during normal intended use, including:

  • Defects in materials or workmanship
  • Structural separation, delamination, or failure caused by a manufacturing defect rather than an outside impact
  • Manufacturing-related finish defects that were present at delivery or become apparent during the warranty period
  • Defective components or hardware supplied with the product
  • A product that cannot perform its intended function because of a verified manufacturing defect
Coverage applies only when the reported condition is attributable to the product or its manufacture—not to physical damage, installation, vehicle condition, modification, misuse, normal wear, or another excluded cause.

What this warranty does not cover

  • Physical or cosmetic damage after delivery, including cracks, chips, scratches, dents, punctures, bends, or broken mounting points
  • Impact, collision, road debris, accidents, curb contact, weather events, vandalism, theft, or transportation after delivery
  • Improper installation, installation contrary to supplied instructions, damage during installation, removal, or reinstallation, or failure to use qualified professional installation when appropriate
  • Incorrect fitment caused by ordering the wrong product, supplying inaccurate vehicle information, vehicle modifications, prior body damage, aftermarket conversions, or trim differences
  • Modification, cutting, drilling, sanding, painting, refinishing, wrapping, or unauthorized repair
  • Misuse, abuse, neglect, improper storage, racing, competition, or off-road use when the product was not designed for that use
  • Normal wear and tear, ordinary cosmetic aging, fading, or routine maintenance
  • Damage caused by harsh chemicals, abrasive cleaning, excessive heat, improper maintenance, fire, flood, freezing, salt, or other environmental exposure not attributable to a manufacturing defect
  • Labor, installation, removal, towing, rental vehicle, loss of use, incidental expenses, or damage to a vehicle or other property, except where applicable law requires otherwise

Shipping damage, missing items, and incorrect items

Damage that occurred during delivery, incomplete packages, and incorrect items are handled under our Return & Refund Policy rather than as manufacturing-defect warranty claims. Report these issues promptly and retain the product, packaging, shipping label, and packing materials while the issue is reviewed.

A shipping claim and a warranty claim are separate processes. Optional package protection does not eliminate any remedy that cannot be waived under applicable law.

How to start a warranty claim

  1. Email support@shopcarbonfiber.com with your order number.
  2. Include clear overall and close-up photos, a detailed description, when the issue began, and relevant installation information.
  3. Keep the product available and follow the inspection or return instructions we provide.

Information we may request

  • Clear photos or video showing the complete product and affected area
  • Vehicle year, make, model, trim, and relevant modifications
  • Installation date, installer information, and installation photos when relevant
  • Additional reasonable information needed to distinguish a manufacturing defect from an excluded cause
Do not discard, alter, repair, or return the product before receiving instructions. An unauthorized return may be refused when it prevents a reasonable inspection or does not follow the provided return instructions.

Claim evaluation and decisions

Each claim is evaluated using the warranty terms, order information, photographs, installation details, product condition, and other relevant evidence. We may request additional documentation or require the product to be returned for inspection before making a decision.

A claim may be denied when it is outside the six-month period, concerns an excluded cause, lacks required supporting information after a reasonable request, cannot be reasonably inspected, involves a product not purchased from ShopCarbonFiber.com, or contains fraudulent or materially inaccurate information.

Available remedies

If a claim is approved, ShopCarbonFiber.com will provide an appropriate remedy based on the product, defect, availability, and circumstances. The remedy may include repair, replacement of the affected component, replacement with the same or a reasonably comparable product, or a refund.

We will provide instructions for any required return shipment. Replacement is subject to availability. Unless required by applicable law, the maximum remedy will not exceed the original purchase price of the affected product.

Relationship to returns and legal rights

This warranty is separate from our general return and refund rules. A product may qualify for warranty review after the ordinary return period has ended if the claim is submitted within six months of purchase and meets these terms.

This warranty does not exclude, restrict, or modify rights or remedies that cannot be excluded, restricted, or modified under applicable law. If any provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Need to start a claim?

Email our support team with your order number, photos, and a clear description of the issue. We will tell you what additional information or inspection steps are needed.

Start a warranty claim

Also review our Return & Refund Policy and Shipping Policy.